Technical Knowledge Base

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FIELD SERVICE ENGINEER
IBM P S F S P
OWER YSTEM LEXIBLE ERVICE ROCESS
(FSP) R
EPLACEMENT
PRODUCTS AFFECTED
9117-MMB
9117-MHD
9117-MMD
9179-MHD
9179-MHC
8412-EAD
OBJECTIVE
This procedure is used to successfully replace a failed FSP in an IBM Power system
Important note!!!!
Important note!!! Be sure that the customer has backed up the partition data to the HMC prior
to beginning the work on the FSPs!!!!!
If replacing both FSPs at the same time, to circumvent code mismatch issues, you will need to
initialize all partition data on the managed server after the FSPs are talking to the HMC. This will
allow for recovery of partition data from the HMC to the managed server.
PURPOSE
 Prepare the spare FSP for replacement
 Perform the FSP replacement
CONSIDERATIONS
 Access to the customer’s HMC (Hardware Management Console) with hscroot credentials
 Ability for possible downtime or at minimum a loss of availability to a CEC
 Basic hand tools are needed
 ESD (Electrostatic Discharge) prevention with static straps and mats
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PROCEDURES
PREPARE SPARE FSP FOR REPLACEMENT
 Using ESD precautions, remove the replacement FSP from the packaging
 Confirm the FRU number on the replacement FSP (It may differ from picture)
 Remove the TOD battery for at least 5 minutes
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FIELD SERVICE ENGINEER
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FIELD SERVICE ENGINEER
 After the TOD has been out for at least 5 minutes, reinsert onto the FSP card
 Flip the two reset switches on the FSP to the opposite direction they are currently in the
force a reset of users and passwords on the replacement card (Example if both switches
are off, turn them both on)
The FSP is now ready to be utilized as a replacement
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PERFORM THE FSP REPLACEMENT
 Log in to the customer’s HMC
 Launch the exchange FRU procedure from either the serviceable events or the exchange
FRU menu options
NOTE: Based on the version of HMC software the locations of the serviceable events and exchange
FRU will vary
 Once in the exchange FRU procedure, add the correct FSP to the procedure and launch
the replacement
 Follow the on screen prompting and instructions
NOTE: When removing the FSP be careful not to damage the flex cable connectors
 During the replacement, firmware may have to be synced between the primary FSP and
new replacement FSP
NOTE: Firmware syncing can take over an hour to complete
 After the replacement FSP is installed it will join the network, obtain an IP address, and
update users and passwords
 Once the new FSP has updated, the CEC it is installed into will power on and post
 After the power on is completed, and the firmware has synced, the procedure will
complete
 Activate any partitions that were shutdown prior to the start of the repair
DOCUMENT HISTORY
Document Version Publish Date Details
1 2/16/2020 Original Document Release.
QUESTIONS?
(616)-971-0758
Contact the IBM Midrange Servers Support Specialist
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