Technical Knowledge Base

G4S Manual Drive Replacement

  1. ssn to node with non-optimal (Status is not OK) disk
ssn 0.x
  1. become root 
su -

      a. Enter root password

  1. Once root, change directory to the following:
cd /opt/MegaRAID/CmdTool2/
  1. Look at details for drives in the node
./CmdTool2 -pdlist -a0

  1. Locate the section specific to the non optimal drive in the above output and record the enclosure ID and slot number. (see image below for example)

  2. Issue the command to offline the drive from above

./CmdTool2 -PDOffline -PhysDrv[Enc:Slot] -a0
  1. Verify drive is offline by re-running command from step 4.
./CmdTool2 -pdlist -a0
  1. Drive should have failure indicator illuminated. (Have onsite resource verify) If so, proceed with removal and replacement.

NOTE: Wait 30 seconds before inserting replacement drive

  1. Once disk has been inserted, re-run command from step 4 and verify rebuilding status.
./CmdTool2 -pdlist -a0

  1. Type exit to leave root shell

  2. Type exit to return to utility node