Technical Knowledge Base

IBM Power 10 Firmware bug S1014

IBM Power 10 Firmware bug S1014

Issue: System shows no connection on the HMC, customers can't access the LPARs but you can still ping the eBMC and access the ASMI.

IBM Workaround: 

  1. Make sure system is powered off, if not do so via ASMI.

  2. Remove power cables

  3. Wait for all lights to go out 60-120 seconds.

  4. Plug in Power in order E2 then E3, this should then reconnect the eBMC to the HMC and allow the customer to access their LPARs.

  5. Advise customer to make sure they keep on top of the firmware levels from IBM Fix Central.